Frequently Asked Questions
What information do I need to provide for a demo request?
To request a demo, please use our contact form or send an email please provide your name, company, email address, and a brief description of your current insurance administration challenges. This information helps us tailor the demo to your specific needs.
Is there a cost associated with requesting a demo?
No, requesting a demo of EclipseSME is completely free. We want to ensure you have all the information you need to make an informed decision about our platform.
How can I contact EclipseSME support?
You can contact our support team via our contact form. Existing customers can reach out to your client representative directly. Our support hours are Monday to Friday, 9 AM to 5 PM EST.
How long does it take to set up a demo?
Once we receive your demo request, a member of our team will contact you within 1-2 business days to schedule a convenient time for your demo.
Can I customize the demo to focus on specific features?
Yes, our demos are fully customizable. When you request a demo, please let us know which features you’re most interested in, and we’ll tailor the session to your needs.
What if I need help after the demo?
Our support team is always here to help. After your demo, you can reach out to us with any questions or for further assistance with the platform.
How do I get started with EclipseSME after the demo?
After your demo, if you decide to proceed with EclipseSME, our team will assist you with the onboarding process, including setup, training, and integration with your existing systems.
What makes EclipseSME different from other platforms?
EclipseSME stands out due to its advanced analytics, automated workflows, customizable features, and secure data management. Our platform is designed to meet the evolving needs of the insurance industry, ensuring efficiency and compliance.
Can I integrate EclipseSME with my current systems?
Yes, EclipseSME offers seamless integration with your existing systems, making it easy to incorporate our platform into your current workflow.
Get in touch today!
Have questions or need a demo? Reach out to us at Eclipse Insurance Solutions and discover how EclipseSME can transform your insurance operations. We also offer other services in the Insurance space. Our team is ready to assist you with any inquiries and provide detailed information on anything to do with insurance administration.
